{"id":5295,"date":"2021-12-21T12:22:37","date_gmt":"2021-12-21T11:22:37","guid":{"rendered":"https:\/\/ge24h.com\/faqs\/"},"modified":"2025-07-23T11:11:28","modified_gmt":"2025-07-23T09:11:28","slug":"faqs","status":"publish","type":"page","link":"https:\/\/ge24h.com\/en\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"

[vc_row][vc_column animation_delay=”0″ element_id=”805698″ crp=”374:i:i,375-767:i:i,768-1023:i:i,1024-1279:i:i,1280-1599:i:i,1600-1919:i:i” offset=”vc_col-lg-2 vc_col-md-1 vc_hidden-sm vc_col-xs-12 vc_hidden-xs”][\/vc_column][vc_column animation_delay=”0″ element_id=”58348″ offset=”vc_col-lg-8 vc_col-md-10 vc_col-xs-12″ crp=”374:i:i,375-767:i:i,768-1023:i:i,1024-1279:i:i,1280-1599:i:i,1600-1919:i:i”]

Ge24h Frequently Asked Questions<\/span><\/span><\/span><\/h1>

Resolve all your doubts with the Ge24h Frequently Asked Questions<\/span><\/span><\/span><\/p><\/span>

Do I need a prescription to place my order?<\/svg>\n<\/span><\/div>
[vc_column_text animation_delay=”0″ css=””]The medicines we sell require a prescription in some countries. You should check local laws and regulations before placing an order. An online consultation is available in all cases, but only your doctor can decide if a medicine is right for you. In all cases, the customer is responsible for the proper use of the medicines. We recommend that you consult your doctor before taking any medicine, especially if you have not had a recent medical checkup or if you are taking other medications at the same time.[\/vc_column_text]<\/div> <\/div><\/div>
How do I place an order?<\/svg>\n<\/span><\/div>
[vc_column_text animation_delay=”0″ css=””]Browse our catalog and add the medications you want to your shopping cart. When you’re ready, click the “Checkout” button. You can then review the shipping options, select your payment method, and finally review and confirm your order.[\/vc_column_text]<\/div> <\/div><\/div>
What happens after I place my order?<\/svg>\n<\/span><\/div>
[vc_column_text animation_delay=”0″ css=””]<\/p>\n

The information you provide is used to approve or deny your order. Your information is treated with absolute discretion and privacy. Below, we’ll explain the process. <\/p>\n

1. Our payment system will process your credit card and verify its authenticity..
\n2. Once your payment card has been accepted, you will be sent an email confirming order acceptance or rejection.
\nOnce the acceptance email is confirmed, our team members will prepare the order
\n4. Finally, we will send you an email confirming that we have processed your order.[\/vc_column_text]<\/div> <\/div><\/div>

What types of payments does Ge24h.com accept?<\/svg>\n<\/span><\/div>
[vc_column_text animation_delay=”0″ css=””]Currently, our website accepts two types of payment: Visa and Mastercard credit cards.[\/vc_column_text]<\/div> <\/div><\/div>
How long does it take for me to receive my order?<\/svg>\n<\/span><\/div>
[vc_column_text animation_delay=”0″ css=””]<\/p>\n

We ship via Registered Air Mail or EMS.<\/p>\n

Air Mail: 15 \u2013 21 business days<\/p>\n

EMS: 7 \u2013 12 business days<\/p>\n

[\/vc_column_text]<\/div> <\/div><\/div>

Where do you ship your medications from?<\/svg>\n<\/span><\/div>
[vc_column_text animation_delay=”0″ css=””]<\/p>\n

Depending on your location and the product you’re ordering, we ship from one of our facilities worldwide. Most medications are shipped from the United Kingdom, the Netherlands, Germany, and India. <\/p>\n

[\/vc_column_text]<\/div> <\/div><\/div>

Do you ship worldwide?<\/svg>\n<\/span><\/div>
[vc_column_text animation_delay=”0″ css=””]We ship to almost anywhere in the world. However, we do not ship to: Hong Kong and other high risk countries such as Ghana, Nigeria, Indonesia, Yugoslavia, Lithuania, Egypt, Romania, Bulgaria, Turkey, Russia, Pakistan, Malaysia, Ukraine, Guam, Namibia, Thailand, El Salvador, Cambodia, Oman, Morocco, Congo, Laos, Ethiopia, Sri Lanka, Philippines, Gabon, Gambia, Nepal, Palau, Senegal, Malawi, Angola, Algeria, Afghanistan, Belarus, Haiti, Kenya, Nicaragua, Zimbabwe, Uganda, Sudan, Sierra Leone, Slovenia, Mexico and Canada[\/vc_column_text]<\/div> <\/div><\/div>
Is it possible to change my shipping address?<\/svg>\n<\/span><\/div>
[vc_column_text animation_delay=”0″ css=””]If you need to change your shipping address before your order has shipped, you must submit a ticket and inform our shipping department. Be sure to include your order number, name, and new address (PO Boxes are not accepted). If your order has already shipped, unfortunately, there’s nothing we can do about it. It’s not possible to change your shipping address at this point.[\/vc_column_text]<\/div> <\/div><\/div>
Are online credit card payments safe?<\/svg>\n<\/span><\/div>
[vc_column_text animation_delay=”0″ css=””]Yes. Our site is equipped with technology that ensures no one can access your personal or credit card information. The online ordering system used by Ge24h.com uses the latest in Secure Encryption Technology. All personal and credit card information is encrypted.[\/vc_column_text]<\/div> <\/div><\/div>
How do you handle my private information?<\/svg>\n<\/span><\/div>
[vc_column_text animation_delay=”0″ css=””]The information you provide through our secure shopping cart is 100% secure, and it is never shared with anyone or used for spam. For more information, please read our Privacy Policy.[\/vc_column_text]<\/div> <\/div><\/div>
What is the difference between a trade name and a generic name?<\/svg>\n<\/span><\/div>
[vc_column_text animation_delay=”0″ css=””]Not much, really\u2014just the name and the price. Given that generic drug manufacturers don\u2019t need to duplicate the medical studies that prove the effectiveness and results of the chemical component, they can produce generic versions at a lower cost. These savings are then passed on to the consumer. For more detailed information about the difference between brand-name and generic drugs, click here: Generics vs. Brand Names. They are less expensive due to the patent system. When most new drugs are first introduced, they are protected by a government patent for 17 years. During this time, other companies are not allowed to sell the same drug. This allows the original company to exclusively market the product and recover the money invested in research and development. Once the patent expires, drug companies can apply to the Food and Drug Administration (FDA) to sell generic versions of the product. And because these companies don\u2019t have to worry about development costs, they can sell the drug for 50 to 80% less than the brand-name version. Being considered bioequivalent \/ therapeutically equivalent to the brand-name drug, the generic medication must have the exact same chemical components, both in quantity and in the rate at which the active ingredients are absorbed into the bloodstream. Sometimes, the generic version may differ in color or shape compared to the brand-name drug. These differences have no effect on the medical performance of the product and are only due to commercial or patent-related reasons.[\/vc_column_text]<\/div> <\/div><\/div>
What is your cancellation policy?<\/svg>\n<\/span><\/div>
[vc_column_text animation_delay=”0″ css=””]You may cancel your order before it has shipped (within 12 hours). We do not accept order cancellations once the product has shipped. For more information, please see our “Cancellation Policies.” Any rejected payments or credit card disputes will be considered fraudulent without prior notification to our representatives. All information such as the original order form, Terms and Conditions, username, IP address, and login information for IP addresses and\/or email addresses and username will be sent to the Credit Card Issuer’s Fraud Department, the FBI’s Fraud Department, and all major Credit Reference Agencies; as a result, you will be included on the list of credit card payment fraudsters. Credit card fraud is a serious crime that is not tolerated.[\/vc_column_text]<\/div> <\/div><\/div>
Can I get my money back if I&apos;m not satisfied?<\/svg>\n<\/span><\/div>
[vc_column_text animation_delay=”0″ css=””]We are prohibited by law from accepting back medications that have already left our pharmacy. Not all medications work the same for everyone; each person requires a different dose or type of medication. At Ge24h.com, we care about our customers’ health and that’s why we offer the best products at the best price. If you have any questions, please don’t hesitate to contact us.[\/vc_column_text]<\/div> <\/div><\/div>
How will my medications be packaged?<\/svg>\n<\/span><\/div>
[vc_column_text animation_delay=”0″ css=””]<\/p>\n

To protect our customers’ privacy, we discreetly package all packages without any branding. The name Ge24h.com does not appear anywhere on the package. <\/p>\n

[\/vc_column_text]<\/div> <\/div><\/div>

I&apos;m having trouble placing my order, what can I do?<\/svg>\n<\/span><\/div>
[vc_column_text animation_delay=”0″ css=””]If you have trouble placing your order and receive an error at checkout, please contact us and let us know the exact problem you’re experiencing. There shouldn’t be any reason why we can’t process your order; however, technical issues may arise.[\/vc_column_text]<\/div> <\/div><\/div>
I have a question that isn&apos;t listed, what can I ask?<\/svg>\n<\/span><\/div>
[vc_column_text animation_delay=”0″ css=””]If you have any other questions, you can always contact the appropriate department. You can also contact our staff online by clicking the Live Chat button at the bottom of our website.[\/vc_column_text]<\/div> <\/div><\/div><\/div><\/div><\/span>

Any further questions? We hope our Ge24h FAQs have answered all your questions.<\/span><\/span><\/span><\/h3>

Contact us if the Ge24h FAQs haven’t answered all your questions.<\/span><\/span><\/span><\/a><\/p><\/span><\/span>[\/vc_column][vc_column animation_delay=”0″ element_id=”81329″ crp=”374:i:i,375-767:i:i,768-1023:i:i,1024-1279:i:i,1280-1599:i:i,1600-1919:i:i” offset=”vc_col-lg-2 vc_col-md-1 vc_hidden-sm vc_col-xs-12 vc_hidden-xs”][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

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